First impressions were awful, we were given a very small room right next to the pool and bar with load entertainment as we arrived late at night with young kids. After complaining we were moved, but not until the afternoon the following day. The new room was much larger, nicer and just on the beach as we had expected.
The water sports aside from surfing were quite poorly run and it was difficult to get information about the activities and when they would be accessible. I would have loved to Parasail, but was unable to the entire week as there were constant issues with wind, the boat not being available and so on. Also, the glass bottom boat did not go out at all while we were on the island and I kept saving my credits so that the kids could go on it therefore we ended up not using a whole lot of our credits given for non-surfers. The spa was great and all treatments amazing, had I known the money couldn't be used on water sports I would have spent more time at the spa, same goes for the yoga classes.