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Surf Travel Packages

Taken from customer survey form 03/19/2012 

Your Details

 

Name 

marcela navarrete

Destination 

tonga

Boat / Resort Name 

ha'atafu beach resort

Dates of Travel 

8-15 march 2012

First impression of resort / surf camp / boat

 

Rating 

1: Excellent

Comments 

So traditional and untouched by westerners!

Quality of food

 

Rating 

1: Excellent

Comments 

Yum!!!!!!!!! still salivating thinking about it

Quality of accommodation  

 

Rating 

1: Excellent

Comments 

Once again traditional, comfortable,clean plent of space for myself and 2 teenage sons

Efficiency of transportation (eg surf transfers)  

 

Rating 

1: Excellent

Comments 

Surf knowledge of management  

 

Rating 

1: Excellent

Comments 

Quality of surf

 

Rating 

1: Excellent

Comments 

considering the time of year the surf at the outer reef (et,s)was great and rare lucku us

Avilability of extra activities

 

Rating 

1: Excellent

Comments 

reef fishing, island tours,snorkelling etc... fantastic

Friendliness of staff 

 

Rating 

1: Excellent

Comments 

words cannot describe how wonderful the host,his family and staff were a major bonus

Service levels (efficiency of staff)

 

Rating 

1: Excellent

Comments 

as above

Would you return to the destination

 

Rating 

1: Definitely

Comments 

CAN'T WAIT TO GO BACK!

General comments 

 

Comments 

Let people know that it is better value to change your money in tonga,the airport rate of exchange was much lower

Airline comments

 

Comments 

Friendly staff

Taken From Client Response survey on the 01 Feb 2011

Name 

Graeme Jenkin

Destination 

Tonga

Boat / Resort Name 

HA'ATAFU BEACH RESORT

Dates of Travel 

3/1/11 - 13/1/11

First impression of resort / surf camp / boat

Rating 

3: Good

Comments 

The fale's are very original island style and make for relaxing straight away.

Quality of food

Rating 

1: Excellent

Comments 



Eating with the family and other guests makes for a friendly atmosphere.


Quality of accommodation 

Rating 

3: Good

Comments 



Suits the style of the resort.


Efficiency of transportation (eg surf transfers)  

Rating 

2: Very Good

Comments 



Care is taken with the equipment and when the weather was bad they made alternative arrangments to get everything to the airport dry.


Surf knowledge of management 

Rating 

1: Excellent

Comments 



They knew when to go to ET's.


Quality of surf  

Rating 

4: Average

Comments 



When

ET's broke, on the one day, it was excellent. However the break seems a little fickle. Had fun on the breaks in front of the resort.


Avilability of extra activities 

Rating 

3: Good

Comments 



Snorkelling was good and the trip around Tonga is worth it.


Friendliness of staff

Rating 

1: Excellent

Comments 



Great atmosphere.


Service levels (efficiency of staff

Rating 

2: Very Good

  from: David Higgins 
Sent: Tuesday, 26 August 2008 8:49 AM
To: Alisha Dignam
Subject: RE: Tonga

Hi alisha    i am back from Tonga    just thought i would let u know  i had an amazing time  i loved it.    Got good waves the whole time   with a couple of the days being highlights.  Steve, Sesika  and their family are great   helping  in anyway possiable. The food  was another highlight. Deffiently will be heading back sometime soon.
 
Thank u
Dave

-----Original Message-----
From: thebrowns@xxxxxx

Sent: Monday, 4 February 2008 12:00 PM
To: Kellie Wilson
Subject: Re: TONGA TRIP THANKS

 Hi Kellie

Tonga trip was great, had pretty good waves at ETs Pass rights and Pass lefts. Steve and family great hosts, food was very good. Thanks for your help organising the trip, the boys had a great time.

Thanks Greg

 

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