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Surf Travel Packages

Kandooma Testimonials

Read about guest experiences.

customer survey form. Submitted on: 04/26/2012 10:45:00 AM Completion time: n/a

Your Details  

 

Name 

Peter Hermes

Email 

Phone 

0418490485

Address 

3/71a rhodes st hillsdale nsw

Postcode 

2036

Destination 

Maldives

Boat / Resort Name 

Kandooma

Dates of Travel 

160412 till 230412

First impression of resort / surf camp / boat  

 

Rating 

1: Excellent

Comments 

fantastic location, great service,good food and surf fantastic

Quality of food  

 

Rating 

1: Excellent

Comments 

lots of variety, great food

Quality of accommodation  

 

Rating 

1: Excellent

Comments 

excellent very comfortable and great quality

Efficiency of transportation (eg surf transfers)  

 

Rating 

1: Excellent

Comments 

worked like a charm

Surf knowledge of management  

 

Rating 

1: Excellent

Comments 

surf guide very knowledgeable and helpfull

Quality of surf  

 

Rating 

1: Excellent

Comments 

Although it was only 3-5 ft all week the waves are good quality and lots of fun

Avilability of extra activities  

 

Rating 

1: Excellent

Comments 

Friendliness of staff

 

Rating 

1: Excellent

Comments 

Service levels (efficiency of staff) 

 

Rating 

1: Excellent

Comments 

Would you return to the destination

 

Rating 

2: Highly Likely

Comments 

I would like to try other surf spots first and then back to Kandooma

From customer survey form. Submitted on: 09/21/2011 

Your Details

 

Name 

Tim

Destination 

Maldives

Boat / Resort Name 

Kandooma

Dates of Travel 

29 Aug - 5 Sep 2011

First impression of resort / surf camp / boat  

 

Rating 

1: Excellent

Comments 

Great facilities.

Quality of food  

 

Rating 

1: Excellent

Comments 

Great selection and quality

Quality of accommodation  

 

Rating 

1: Excellent

Comments 

Great accommodation

Efficiency of transportation (eg surf transfers)  

 

Rating 

1: Excellent

Comments 

Transport first class

Surf knowledge of management  

 

Rating 

1: Excellent

Comments 

Great advice pre trip

Quality of surf

 

Rating 

3: Good

Comments 

We surfed every day in uncrowded waves. No complaints

Avilability of extra activities

 

Rating 

1: Excellent

Comments 

Heaps of things to do

Friendliness of staff  

 

Rating 

1: Excellent

Comments 

First rate. Maldivians are great people

Service levels (efficiency of staff)  Rating 

1: Excellent

Comments 

Really happy

Would you return to the destination  

 

Rating 

1: Definitely

Comments 

Perhaps with kids next time?

Airline comments  

 

Comments 

Efficient, on  time

From customer survey form. Submitted on: 08/24/2011 

Your Details  

 

Name 

Jamie Ryan

Destination 

Maldives

Boat / Resort Name 

Kandooma Resort

Dates of Travel 

27 April 2011 till 12 May 2011

First impression of resort / surf camp / boat  

 

Rating 

1: Excellent

Comments 

Incredibly beautiful place, arrived around midnight after a quick ferry ride from the airport.

Quality of food  

 

Rating 

2: Very Good

Comments 

I am an executive chef so my expectations are fairly high, not disappointed with the food quality in any of the outlets, room service was below par however.

Quality of accommodation  

 

Rating 

1: Excellent

Comments 

Efficiency of transportation (eg surf transfers)

everything and more, even little touches like fresh oranges for you to squeeze daily. very modern design and always cleaned/serviced well.

 

 

Rating 

2: Very Good

Comments 

Surf knowledge of management

The surf transfers are run by a different operator who guarentee spots for surfers that book their holiday through them. Not a problem though as there were hardly any other surfers on the island. the other guests were mainly divers and families. They offer 2 transfers per day at US$60 each.

 

 

Rating 

4: Average

Comments 

Apart from the transfer tour guide, very little knowledge. I couldn't find much prior to my trip either. The only great transfer spot was a left called tucky joes but fairly fickle due to crosshore trade winds.

Quality of surf  

 

Rating 

1: Excellent

Comments 

offshore all day, consistent 3-4ft every day i was there, kandooma right was much better than the transfer breaks and surfable on all tides, hollow tubes on the low and fast and fun walls on the high. pratically no crowds, surfed alone regularly. A world class wave.

Avilability of extra activities  

 

Rating 

1: Excellent

Comments 

heaps of extra activities available from the resort, free sorkelling trips daily, lots of diving options as well as tours of nearby islands.

Friendliness of staff  

 

Rating 

2: Very Good

Comments 

very laid back culture of the local employees, very friendly at all times.

Service levels (efficiency of staff)  

 

Rating 

4: Average

Comments 

laid back culture does not go well with efficiency but as i said earlier my expectations are probably higher than most due to my occupation.

Would you return to the destination  

 

Rating 

2: Highly Likely

Comments 

And sooner rather then later. Once the word gets out about how good this place is, it will undoubtedly get more crowded and expensive in the future.

General comments  

 

Comments 

I would book the package with the lunch and dinner buffets included next  

time. 

From World Surfaris survey 24 Sept 2010
Name 

Keith anderson

World Surfaris Regular and all round good guy!  

Destination 

maldives

Boat / Resort Name 

kandooma

Dates of Travel 

04/10/2010-11/10/2010

First impression of resort / surf camp / boat  

 

Rating 

1: Excellent

Comments 

arrived at night-could still get an impression of the resort-staff both at airport & resort awesome

Quality of food  

 

Rating 

1: Excellent

Comments 

breakfast-what a buzz-all you could eat-load up for the next surf-omlette to order yum

Quality of accommodation  

 

Rating 

1: Excellent

Comments 

even after the long flight-the wak to the room was uplifting-bags & boards already there-fantastic presentation on arrival

Efficiency of transportation (eg surf transfers)  

 

Rating 

1: Excellent

Comments 

45 minute ride ona very fast spedboat-don johnson eat your heart out

Surf knowledge of management  

 

Rating 

1: Excellent

Comments 

spent most of the time out the front-but he did have a good idea of the near by breaks

Quality of surf  

 

Rating 

2: Very Good

Comments 

2 surfs a day -cant beat that 2 really good days-best waves for ages-best floggings for ages

Avilability of extra activities  

 

Rating 

1: Excellent

Comments 

plenty to do apart from chill

Friendliness of staff  

 

Rating 

1: Excellent

Comments 

from the time we arrived to the time we left-just soo good

Service levels (efficiency of staff)  

 

Rating 

1: Excellent

Comments 

at all times-available & attentive-very well trained & nothing is a trouble

Would you return to the destination  

 

Rating 

1: Definitely

Comments 

soon!!!!!! & with some other couples!! come on levo

General comments  

 

Comments 

the pastries are to good! not good for the waist line

 

 



 



From:
Janis Neimanis 
Sent: Friday, 17 September 2010 7:25 PM
To: Cath Hart
Subject: RE: Welcome back!

Hi Cath,

Sorry for the huge delay in my reply to your email. Just getting back on Sydney time after Kandooma time is nearly impossible; however I have just recently made the transition!!!!

Ally and I basically had the best holiday we have ever had. This resort is something you would draw up as a cartoon and then it comes to life. The staff, the resort, the location, the waves; everything about this place was sublime. We sat in our bean bags each night on sunset and never wanted to go home. We extended our stay on two separate occasions.

We are planning to go back later this year.

Thank you so much for all your help to arrange our stay and I sincerely appreciate the most professional and courteous service that your company provided to Ally and I.

Kind Regards,

Janis Neimanis   


From:
Steven Elliott  
Sent: Tuesday, 13 July 2010 10:53 AM
To: Justin Scanlan
Subject: Re: Welcome Back!

 

Justin,

Was all good fun, and Kandooma is a very nice resort.

The surf was a little fickle but I'd have to say greatly exceeded my expectations. Kandooma right on one day in particular was absolutely smoking. A few flat days at the end hurt a little, but I'd have to say for a holiday with girlfriend I'd go back in a heart beat.

I'd advise anyone who goes to pack a fish as some small days seem the norm.

Cheers for your help and I suspect we'll return next year.

Steve

************************** 
World Surfaris visit to Kandooma-21 to 23 April 2010.
I felt like I had walked into an 'uber cool' world far beyond what I have previously experienced at other resorts.  The attention to detail was incredible from the orange press in my room to the Australian morning news when I woke.  The classy little right out front of my beach house was an added bonus and I was blissed from the time I arrived.  I will return again next year with my wife and kids.

 

Shaun Levings
Managing Director
World Surfaris

Surf Destinations