Taken From customer survey form. Submitted on: 09/21/2011 

Your Details

 

Name 

Dylan Guy

Destination 

Maldives

Boat / Resort Name 

Handhu Hahli

Dates of Travel 

3.9.11 - 10.9.2211

First impression of resort / surf camp / boat

 

 

Rating 

1: Excellent

Comments 

Good size and very comfortable.

Quality of food

 

 

Rating 

1: Excellent

Comments 

Plently of food for all of us at every meal.

Quality of accommodation

 

 

Rating 

3: Good

Comments 

Comfortable, only a few minor problems

Efficiency of transportation (eg surf transfers)

 

 

Rating 

1: Excellent

Comments 

Boat dropped us within 50m of the break.

Surf knowledge of management

 

 

Rating 

1: Excellent

Comments 

Stumpy was great. Had great knowledge and allways had us first in the lineup.

Quality of surf

 

 

Rating 

1: Excellent

Comments 

Good variety of quality lefts and rights.

Avilability of extra activities

 

 

Rating 

1: Excellent

Comments 

Good snorkeling and exploring the islands.

Friendliness of staff

 

 

Rating 

1: Excellent

Comments 

All very friendly

Service levels (efficiency of staff)

 

 

Rating 

1: Excellent

Comments 

Would you return to the destination

 

 

Rating 

1: Definitely

Comments 

Waves, meals, and service were all high standard.

General comments

 

 

Comments 

More fishing equipment

Airline comments

 

 

Comments 

Very good

Taken from customer survey form. Submitted on: 08/17/2011 

Your Details

 

Name 

Tim Pritchard

Destination 

Male

Boat / Resort Name 

Handhu Falhi

Dates of Travel 

30th July to 7th Aug 2011

First impression of resort / surf camp / boat

 

 

Rating 

1: Excellent

Comments 

Good value boat - all needs catered for.

Quality of food

 

 

Rating 

2: Very Good

Comments 

Excellent food and conscientous cook. Quality was good and lots of choice each day but perhaps could be improved by more varienty from day to day.

Quality of accommodation

 

 

Rating 

1: Excellent

Comments 

Efficiency of transportation (eg surf transfers)

 

 

Rating 

2: Very Good

Comments 

Fairly long waits during connections

Surf knowledge of management

 

 

Rating 

2: Very Good

Comments 

Not sure what you mean by "management". Surf predictions were not good but surf guide was good. Travel agent (Justin) was fantastic - very knowledgeable and very helpful.

Quality of surf

 

 

Rating 

3: Good

Comments 

Onshore half the time

Avilability of extra activities

 

 

Rating 

4: Average

Comments 

If surf had been good all the time I would have been completely happy but it would have been good to have a Plan B for extended periods of onshore winds - perhaps a really good snorkelling site or a cheap arrangement with a resort to go sailing, etc.

Friendliness of staff

 

 

Rating 

1: Excellent

Comments 

All good

Service levels (efficiency of staff)

 

 

Rating 

1: Excellent

Comments 

Would you return to the destination

 

 

Rating 

3: Likely

Comments 

General comments

 

 

Comments 

Overall a fantastic trip with a great bunch of people.

Airline comments

 

 

Comments 

Excellent

From: Gary Beasley
Sent: Monday, 12 July 2010 9:32 AM
To: Cath Hart
Subject: Re: WELCOME BACK!

Sent: Monday, 12 July 2010 9:32 AM
To: Cath Hart
Subject: Re: WELCOME BACK!

 

Hi Cath . Just a short note ,we scored all time waves finally a surf trip that was as good as you see in the mags and web sites.Ryan said on our second day it was the best he had seen in 2 years 4 to 8ft and only us out at one stage . Surf never let up.Ryan and the crew were just great boat was excellent. They made the trip fantastic. Food was plentiful . The resort was a good way to kick back and relax. maybe do it again next year a lot of crew interested. Thanks for all your help.

Gary Beasley

Hi Cath

Just writing to say thanks for your help on our recent trip to Maldives. The trip went off without a hitch and everyone had a great time. The waves and weather were good too.

The boat and crew were fantastic and will recommend WS to all I encounter.

Great job, well done. 

Thanks again

Todd Huxley

Good morning Cath,

First day back at work, man is it hard to come back to reality, slept all yesterday afternoon as I am not a good sleeper when travelling and got an hour between Male and Singapore and nothing between Singapore and Brisbane after a day of surfing.  Fantastic trip, good surf, great bunch of blokes on the boat, crew were very good and the surf guide – Peter Wallace, was excellent.  He knows surfing and all the breaks inside out and is a really nice bloke as well.  The staff at Singapore Airlines were very professional , with nothing being too much trouble.  Have already filled in the questionnaire and will send it off this week.

Suffered from climate shock on arrival with the humidity and sunburn on first day despite sunscreen.  Caught more waves and drank more salt water than I have in years - sensational.

Four cracks in the glass on the rails of my new longboard on the trip back, but didn’t pick them up until yesterday morning – nothing major.

Couldn’t have asked for a better time.  Thanks for organising everything, really appreciate it.

Regards

Scott