Welcoming staff, exquisite environment, panoramic views from chalet on cliff-top, excellent variety of menu choices, activities to suit everyone even non-surfers. Great staff/visitor ratio, friendly home-away-from-home atmosphere!

Great variety and fresh vegies/fruit always.

For indo, the chalets were clean and built/designed with natural materials to reflect their envoronment. Rain on thatched roofs sounds delightful! Even a water-flush toilet which was a pleasant surprise.

Fabulous/on time and the staff who transfered us were extra friendly and helpful - Yandi (spelling??) who met us in Denpasar on both occassions and transfered us to our hotel was so welcoming, enthusiastic and helpful! (please see photo - Yandi on left, Tomah on right) Thankyou!!

Manager (Kerry) was aware of the surf changes in all winds and tides - other guests were also helpful. Staff (locals) did not understand the surf at all however.

Equipment readily available and free for guests. SUP's, surf skis, snorkelling, skurfing behind boat, wind surfing, free massages, free wireless internet (take your laptops)

Made us feel special and always welcoming - couldn't do enough to help us.

A cultural thing... communication difficulties combined with an indo/lombok casual, relaxed attitude. Sometimes things get over-looked...part of the charm. Management were excellent!

Next year!

The road to the resort was in very poor condition. 4WD necessary to manage the deep potholes and mud pits. A 2-3 hour drive from Mataram airport - best to do during daylight hours if possible. Most guests (especially females) were not prepared for this. "Where in hell are you taking me!" was uttered a few times to my surfing husband before we arrived in the dark late at night. Other guests arrived splattered with mud as the back windows of the 4WD were jammed down. An adventure just getting there!! (but worth it). We weren't aware that there was free wireless internet available (take your laptops).

Never go with Jetstar unless you have almost NO check-in luggage with your surfboard. We did our own bookings, flying home with Jetstar via Darwin and were unaware of the extra luggage allowance we had to pay if we went over our normal check-in baggage limits. Pacific Blue were great on the flight over and granted us one surfboard each free. Jetstar (Denpasar) included our boards in our luggage allowance and charged $25 per kg over the allowance - we were 14kg over!!!!!Our fault for not reading the fine print and for thinking all airlines were the same.